Privacy Policy

Privacy Policy

Introduction

Welcome to https://best-real-estate-agency-shepparton.thebestlocalpro.com (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Privacy Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our website, including but not limited to:

  1. Our primary website at https://best-real-estate-agency-shepparton.thebestlocalpro.com
  2. Any linked sub-domains or pages
  3. Mobile applications and services provided by us
  4. Services accessed through our platform, but operated by third parties (note that these third-party services are governed by their own privacy policies)

Processing Activities

This policy covers various interactions, including:

  1. Using any of our applications or services as an authorized user
  2. Visiting websites linked to and falling under this Privacy Policy
  3. Receiving communications from us, such as newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect a range of personal data, which can include:

  1. Account Information: Details related to your account creation and management, including usernames, passwords, and account settings.
  2. Payment Information: Data necessary for processing payments, such as cardholder name, card number, expiration dates, and security codes.
  3. Financial Information: Your financial records, transaction history, and banking details (if provided).
  4. Purchase Information: Details about products or services you’ve purchased from us, including order numbers and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Geographic coordinates and other location-based information provided by your browser or device.
  7. Feedback: Any comments, reviews, or responses you share with us.
  8. Social Media Information: Data from social media platforms when you interact with our content or use our social media sharing features.
  9. Product Information: Details about products you’ve shown interest in or purchased on our site.

We collect this data through multiple sources:

  • User input forms and profiles
  • Automated tracking technologies, like cookies and device fingerprinting
  • Third-party service providers who assist us in delivering services (subject to their respective privacy policies)

Cookies

We utilize cookies to enhance user experience and gather analytics. Cookies are small text files stored on your browser or device, categorized as:

  1. Strictly Necessary: Essential for navigating our website and using its features.
  2. Preference: Remembering user preferences and settings.
  3. Analytics: Tracking site usage, analyzing trends, and improving our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once these purposes have been met, we delete or anonymize the data to ensure privacy.

Security Measures

We implement robust organizational and technical safeguards to protect your personal data:

  • Encryption of communication channels
  • Engagement of secure third-party processing partners
  • Regular security assessments and updates

Children’s Privacy

Our services are not intentionally directed at individuals under 18 years old, and we do not knowingly collect personal data from children in this age group.

Your Rights (Depending on Location)

The privacy rights of our users vary depending on their geographical location. Here’s a general overview:

  • Access, rectify, or erase your personal data
  • Restrict the processing of your data
  • Request portability of your data
  • Object to certain uses of your data
  • File appeals or complaints with relevant authorities
  • Withdraw consent at any time

To exercise these rights, please contact our dedicated privacy team via the channels provided below.

Changes to Policy

We may update this Privacy Policy from time to time, and any changes will be posted on our website. We encourage users to review this page periodically for any updates.

Contact Information

For questions, requests to unsubscribe, or inquiries regarding data privacy, please contact us: